Privacy Policy

1. Purpose and Scope of Data Collection

The primary data collected on the website www.saikofoods.vn includes: email, phone number, username, password, and customer address. This information is mandatory for members to provide when registering for services to ensure consumer rights and facilitate contact for service confirmation.
During payment transactions on www.saikofoods.vn, we only retain detailed information regarding completed orders; bank account details are not stored.
Members are responsible for maintaining the confidentiality of their registered name, password, and email activities. They must promptly notify www.saikofoods.vn of any unauthorized use, misuse, or security violations involving their registration and password by third parties for appropriate action.

2. Scope of Information Use

The collected personal information will only be used internally by SAIKOFOODS for the following purposes:

• Customer support
• Providing service-related information
• Processing orders and providing services and information as requested
• Sending product information, new services, upcoming events, or recruitment information if customers register for notifications
•  Managing customer accounts and confirming financial transactions related to online payments

3. Information Retention Period

Members’ personal data will be stored until a cancellation request is made or the member logs in to delete their information. Otherwise, personal information will be securely stored on our servers.

4. Address of the Information Collection and Management Unit

SAIKOFOODS JOINT STOCK COMPANY

• Address: 14, Street No. 8, Khang An Residential Area, Phu Huu Ward, Thu Duc City, Ho Chi Minh City, Vietnam
• Phone: 0978.611.557
• Website: saikofoods.vn
• Email: info@saikofoods.vn

5. Means and Tools for Users to Access and Edit Their Personal Data

Members can check, update, adjust, or delete their personal information by logging into their accounts and editing the details or by requesting sally.com.vn  to do so.
Members have the right to file complaints about information security by contacting our management team. Upon receiving such feedback, SAIKOFOODS will verify the information and, depending on the severity, take appropriate action.

6. Commitment to Customer Information Security

• Members’ personal information on www.saikofoods.vn is committed to being absolutely confidential per our personal information protection policy. Data collection and usage are only performed with customer consent, except as otherwise required by law.
• Personal information is not used, transferred, provided, or disclosed to third parties without member consent.
• In case of data loss due to server attacks, SAIKOFOODS will promptly notify authorities for investigation and inform the affected members.
• We commit to absolute confidentiality of all online transaction information, including digital invoices and accounting documents.
• Members must provide accurate personal information (e.g., name, contact address, email, phone number, bank account number, payment card number) when registering or purchasing. SAIKOFOODS is not responsible for and will not handle complaints regarding member benefits if the provided information is inaccurate.